On-prem/cloud Enterprise Appointment Management
Ensure you are connected with your customers even before they arrive. With Wavetec’s appointment management system, your customers can connect from anywhere, from booking to check-in to rescheduling and canceling an appointment.
This helps you to minimise customer wait times and give top quality service to your customers.
Wavetec’s appointment management solution is built for both enterprise and small businesses. Designed to handle the most complex scheduling & customer journeys, allowing you to manage bookings, promote your business with 24/7 connectivity.
Appointment Booking, Scheduler, Reminders & Waitlists
Make your business instantly book an appointment via website, app or any social platform. Customers can be notified via configurable reminders via SMS, WhatsApp or Emails.
Calendar Syncronisation
Seamless integration with your existing Calendar, automatically reminding you so you are better equipped to plan ahead, and allowing your staff to keep using the products theyare used to
Staff and Resource Management
Smart connect, feature provides businesses access to communicate and manage your staff scheduling seamlessly. Allowing you to manage all of your resources, from staff and rooms to equipment.
Integration with Existing Systems - POS and CRM
With smart integration with online appointments and scheduling, businesses can now better predict & customize customer journeys.
Multilingual Staff and Customer Support
Wavetec’s appointment solution offers you flexibility through a variety of languages and date preferences. Allowing customers and staff to experience their journey using he language they feel most comfortable in.