Cookie Policy
1. About This Policy
This Cookie Policy applies to the Everything CX website (everythingcx.co.uk), operated by EML UK Ltd. It should be read alongside our Privacy Policy.
Under UK law, we must tell you when we use cookies, explain what they do, and—except for strictly necessary cookies—obtain your consent before placing them on your device.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site recognise your device and remember information about your visit, such as preferences or past actions.
Cookies also include similar technologies such as local storage, pixels, and tracking scripts, all of which are covered by PECR.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and do not require consent under UK law.
Examples include:
- Security and authentication cookies
- Load‑balancing cookies
- Session management cookies
Analytics Cookies
Used to understand how visitors use the site and improve performance. These require consent before being set.
Functional Cookies
Used to remember preferences or enhance features (e.g., chat widgets). These require consent.
Marketing & Advertising Cookies
Used to track browsing behaviour and deliver relevant ads. These require explicit consent and are not set unless you accept them.
4. Third‑Party Cookies
Some cookies are set by third‑party providers such as analytics, embedded content, or customer‑experience tools. These providers may process your data outside the UK, subject to appropriate safeguards.
5. How You Can Control Cookies
On Our Site
When you first visit, you will see a cookie banner that allows you to:
- Accept all cookies
- Reject all non‑essential cookies
- Manage cookie categories individually
Consent must be freely given, specific, informed, and unambiguous.
In Your Browser
You can block or delete cookies via your browser settings.
However, blocking necessary cookies may affect site functionality.
6. International Transfers
Some third‑party tools may store data outside the UK. Where this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in technology, law, or our cookie usage. Updates will be posted on this page.
Last updated: 16 January 2026
8. Contact Us
If you have questions about this Cookie Policy or your cookie preferences, contact:
info@xmodellabs.com